Steve Finley and Joe Stidham, owners, have years of experience working with Custom Home Builders and strive to build their reputation through integrity one Customer at a time and one Builder at a time.
We have identified several areas that we recognize as extremely important to any Custom Home Builder and we give our very best to insure we meet and exceed your expectations in these areas:
Excelling in any market is hinged on open and honest communications that accurately relate current conditions and variables in any project. We all know that projects will have the occassional snag or glitch and how that issue is handled is critical to the overall satisfaction and project outcome. We recognize this is one of the most important tools we can use to maintain a professional and rewarding business relationship with you.
We are committed to exceeding your expectations when it comes to commuincations and we stake our personal and company reputation on this key factor.
We are totally committed to insure an open and professional level of communication with you every step of the way through your entire project...
When you work with an HVAC sub-contractor that is not reliable, your projects profitability and timeline will suffer. This in turn will relect poorly on you as a Custom Home Builder and on us as well. We have built our business on this very factor. In the HVAC market place, a very saturated and competitive market, if you frustrate your customers or Custom Builders your reputation for reliability is ruined. Rebuilding a companies damaged reputation is much more difficult than simply doing it right the first time. We want your ongoing business and we welcome your valuable input on anything we can do to make your projects go smoothly.
We have built our business on this very factor. In the HVAC market place, a very saturated and competitive market, if you frustrate your customers or Custom Builders your reputation for reliability is ruined...
We design every HVAC system to meet the custom demands of the home owner. If the customer wants to have large parties or keep the house at 72F in the summer we have a design that will efficiently control the temperature and the humidity no matter the load on the house.
We offer HVAC and Insulation Packages to reduce the overall cost and take complete ownership of the conditioned envelope. By purchasing an HVAC and Insulation Package the Custom Home Builder turns to only one contractor to handle the sealing and air conditioning of the house to guarantee human comfort within the dwelling.
When it comes to Reliability we stake our personal and company reputation on this key factor. We understand that you do the same with every customer you serve. That is why we will perform all of our assigned tasks in a professional and efficient manner to insure our reputation, and yours, are consistently positive.
Here is what the Webster says about Integrity:
1: firm adherence to a code of especially moral or artistic values : incorruptibility
2: an unimpaired condition : soundness
3: the quality or state of being complete or undivided : completeness
Here is what we (owners) say about Integrity:
Conducting business in a manner that is always open, honest and forth coming with every customer is the only way you can establish yourself and your company as one with Integrity. We work very hard to insure our word is good and that we stand behind what we do and what we say. This is a difficult undertaking but one we are totally committed to and deligently seek out in all of our dealings with customer and Custom Home Builders alike.
When we started Optimal Air Solutions LLC one of the foundational principles we built into the very structure of the business is Honesty and Integrity...